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This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.

Protecting Your Privacy is Our Commitment
Your privacy is of the utmost important to us. For your convenience, the following explains what type of information we collect from you, how we use it, how we safeguard it, and who to contact should you have any problems or concerns. Please note that Pets and Beyond reserves the right to update this policy at any time.

Type of Information We Collect
When orders are placed with us, we collect the following information from our customers:
  • Full Name
  • Shipping and Billing Address
  • E-mail Address
  • Telephone Number
  • Credit, Debit, or PayPal Account Information
How We Use That Information
The above information is needed to fill your order and to contact you should we have any questions. We may also email you some of our special offers on occasion. We may also send out promotional emails that include information on new products, coupons and/or special discounts. Pets and Beyond will never sell, loan or rent out your personal information to any third party.

How We Protect the Security of Your Personal Information
Pets and Beyond is CISP compliant, meaning that all of your personal information is protected on secure servers through SSL. Our data network is monitored 24/7 and takes reasonable measures to ensure the security of your personal information.

Secure Socket Layer (SSL)
Pets and Beyond uses Secure Socket Layer (SSL) encryption whenever we transmit various kinds of personal information, including financial or payment information. You will see an icon that looks like a padlock displayed at the bottom of your browser window when SSL transactions involving credit cards and other payment forms are being conducted. All credit card numbers will be SSL encrypted when entered during the Checkout process for payment. Your personal information will be securely stored on the servers provided by Yahoo!

CISP Compliance
Pets and Beyond is certified CISP-compliant through Yahoo! Merchant Solutions CISP stands for Cardholder Information Security Program. This program outlines the security procedure standards created by Visa and MasterCard. These standards apply to all merchants and service providers that process, store and/or transmit credit card data.

Cookie Technology
Pets and Beyond uses "cookie" technology to gather information about its website visitors. Cookies are used throughout our site on various forms to gather personal information, including your name, address, phone number, etc. This provides convenience to users, as the information that a user provides on one form will be transferred automatically onto other forms with corresponding data fields. Our cookie technology does not retain or store your credit card information. Our cookies are "client sided," meaning they are deleted as soon as your browser closes. If you do not want cookies used on petsandbeyond.com, you may need to change the settings in your web browser. After changing the settings within your browser, you will be notified each time a cookie is activated. Upon receiving a cookie alert, you may elect to reject or accept the cookie.

Third-Party Web Beacons
Pets and Beyond uses third-party web beacons directly from Yahoo! to help determine what pages our visitors view and what they click on while visiting our website. Yahoo! may use anonymous information about your visits to our and other web sites for the purpose of improving its services and products, as well as provide advertisements of services and goods that may be of interest to you. For more information about this practice and to know your choices about not having this information used by Yahoo!, click here.

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Customers Say

I have been dealing with Isabelle for quite some time now as we purchased an in ground fence system, additional collars, additional wire, and other merchandise. I ... read more

- Brenda, ON, Canada

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